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  1. Based at the Co-Located Office (Bangsar South, Kuala Lumpur)
Position Title: PERSONAL ASSISTANT TO THE CEO

Reporting to: CEO

JOB REQUIREMENTS
  • Diploma in Executive Secretaryship/Office Management
  • Bachelor’s Degree in Business Administration or equivalent.
  • Has a minimum of 3 years’ relevant working experience in the related function (preferably from the financial services industry)
  • Possess Computer Literacy skills, exceptional communication skills (written and verbal), strong organisational skills (for Senior Management) and well-developed time management skills
  • Efficient/Proactive/Flexible
  • Professional discretion
  • Self-starter and work independently
  • Attention to detail and good judgement

JOB DESCRIPTIONS

Personal Assistant to the CEO
  • Acts as the first point of contact for the CEO’s Office.
  • Organise and maintain the CEO’s diaries and make appointments.
  • Deal with incoming telephone calls, e-mails, and correspondence.
  • Write minutes for the Management Sub-Committee(s), if any.
  • Prepare the CEO’s travel itinerary and make travel arrangement.
  • Check the amended paper and other documents from the HODs.
  • Conduct research when necessary.
  • Manage the filing system, including the safekeeping of confidential information.
  • Prioritise commitments and keep track of deadlines.
  • Collaborate with the Corporate Development Division for corporate engagement, e.g., greetings cards, company events, corporate gifts, etc.
  • Verify the KPIs results of the CEO’s direct reports for performance evaluation.
  • Attend to various ad hoc requests.
  • Maintain office supplies for the CEO’s Office.

Handle Board Matters
  • Keep track of the status of the follow-up actions arising from the Board and Board Committee meetings to ensure they are completed on time by the relevant HODs.
  • Liaise with the HODs in finalising the meeting papers.
  • Organise events involving the Directors and provide travel and other logistic support.
Position Title: EXECUTIVE, CEO’s OFFICE

Reporting to: Manager, CEO’s Office

JOB REQUIREMENTS
  • Bachelor’s Degree in Business Administration or equivalent.
  • Fresh graduates are encouraged to apply.
  • Possess knowledge in Corporate Governance Framework, Labuan Company’s Act 1990, Secretarial Services and Basic Contract Law.
  • Self-starter and work independently on projects, tasks and learning.
  • Exceptional communication skills (written and verbal)
  • Attention to detail and good judgement.

JOB DESCRIPTIONS

Secretarial Services
  • Handle and organise the full spectrum of Board, Board Committees and Shariah Supervisory Council meetings (including but not limited to scheduling of meetings, drafting notices of meeting, agenda, preparing the meeting pack, liaising with the relevant parties for the meeting venue, preparing extract minutes etc).
  • Maintain the filing system for the Secretarial Division in an appropriate and confidential manner.
  • Assist in organising events involving the Directors and provide travel and other logistic support adequately.
  • Liaise with the Resident-Secretary on secretarial services matters (including but not limited to obtaining advice/confirmation for matters related to the Company’s statutory documents (certified true copy) for operational matters.
  • Maintain the Directors’ personal records for internal use only (an extension of the Resident-Secretary’s secretarial services).
  • Liaise with the Directors’ offices for Secretarial related matters.
  • Maintain and update the Secretarial Division’s SOPs.
  • Keep up-to-date with the regulatory and/or statutory changes on Corporate Governance that may affect the Company.
  • Prepare reports, presentations and briefing materials for meetings.
  • Prioritise commitments and keep track of deadlines.

Department Support
  • Provide administrative support to ensure the efficient operations of the CEO’s Office.
  • Manage external/ internal communications/correspondences including phone calls and emails.
  • Maintain office supplies for the Secretarial Division.
Position Title: MANAGER, UNDERWRITING

Reporting to: Head of Division, Underwriting

JOB REQUIREMENTS
  • Bachelor’s degree in any related field or Diploma in a related field is a minimum.
  • Have a minimum of 5 years of relevant working experience in the related function.
  • Required Skill(s):-
    • Treaty underwriting assessment including knowledge of Long Tail, Short Tail, Proportional Pricing Tool Fundamentals.
    • Intermediate level of Excel with the usage of pivot tables, pivot charts, and the ability to extract data from our internal booking system.
  • Self-starter and work independently on projects, tasks and learning.
  • Exceptional communication skills (written and verbal) – this means clear articulation of ideas presented.
  • Attention to details and good judgement.

JOB DESCRIPTIONS

Underwriting
  • Manage and underwrite treaty risks including as a 4-eye referral point for the division.

People Management
  • Guide the team on underwriting risk exposure analysis including motivating team to achieve higher standard of performance.
  • Supervise subordinate’s day to dat activities.

Training
  • Generate training periodically internally (underwriters, claims) and externally (clients).

Marketing
  • Generate business through marketing efforts for the division.

Portfolio Management
  • Assist the Head of Division in managing the portfolio through performance management reports and usage of analytics to optimize the portfolio.

Strategy Construction and Execution
  • Contribute to construction of strategy, execute and monitor business plans.
  • Focus on continuous process improvements to achieve higher operational efficiency.
Position Title: DEPUTY MANAGER / SENIOR EXECUTIVE, UNDERWRITING

Reporting to: Head of Division, Underwriting

JOB REQUIREMENTS
  • Bachelor’s degree in any related field or Diploma in a related field is a minimum.
  • Have a minimum of 2/3 years of relevant working experience in the related function.
  • Required Skill(s):-
    • Data entry in any backend reinsurance support, including knowledge of types of the treaty and facultative contracts.
    • Treaty underwriting assessment including knowledge of Long Tail, Short Tail, Proportional Pricing Tool Fundamentals.
    • Intermediate level of Excel with the usage of pivot tables, pivot charts, and the ability to extract data from our internal booking system.
  • Works well in teams internally and externally and able to deliver projects and tasks well.
  • Acceptable communication skills (written and verbal) – a clear articulation of ideas presented.
  • Attention to details and good judgement.

JOB DESCRIPTIONS

Underwriting Support
  • Assist in pre-underwrite and managing treaty risks for the division with the preparation of statistics.

People Management
  • Supervise subordinate’s day to day activities.
  • Attend training periodically internally and externally.
  • Able to conduct training periodically internally and externally.

Training
  • Attend training periodically internally and externally.

Marketing
  • Assists in administering marketing efforts fand able to generate business through marketing efforts or the division.

Portfolio Management
  • Ensures correct data entry for the division by reviewing exception reports and rectifying data errors.
  • Assist the Head of Division in managing the portfolio through performance management reports and usage of analytics to optimize the portfolio (Deputy Manager only).

Strategy Construction and Execution
  • Contribute to the construction of the strategy, execute, and monitor business plans.
  • Contributes to continuous process improvements to achieve higher operational efficiency.
Position Title: EXECUTIVE CUM SECRETARY, UNDERWRITING

Reporting to: Chief Underwriting Officer, Underwriting

JOB REQUIREMENTS
  • Bachelor’s degree in any related field .
  • Have a minimum of 3 years of relevant working experience in the related function.
  • Required Skill(s): Microsoft Excel, Word and PowerPoint
  • Self-starter and work independently on projects, tasks and learning.
  • Exceptional communication skills (written and verbal).
  • Attention to details and good judgement.

JOB DESCRIPTIONS

Secretarial
  • Handle all official incoming and outgoing correspondence of the CUO.
  • Draft, type and file all letters, faxes, e-mails, reports, memoranda, and other correspondence of the CUO.
  • Prepare and distribute Notices (including Agenda) of meetings of the Underwriting Department.
  • Attend meetings, prepare Minutes of the proceedings, and arrange for the proper filing of all meeting documents for the Underwriting Department.
  • Type Visit Reports for CUO.
  • Handle all telephone calls and process all private and confidential correspondence of the CUO.
  • Keep an Official Desk Diary of the CUO.
  • Co-ordinate and arrange business appointments for the CUO.
  • Assist the CUO in matters concerning the updating and reviewing of the Company’s Underwriting Manual.
  • Collate / compile or co-ordinate the compilation of information for the CUO’s various reporting requirements.
  • Maintain a record of public relation activities of the CUO for Labuan FSA reporting purposes.
  • Maintain a record of monthly treaty business register for internal audit purposes.
  • Inform CUO, respective Divisions, Administration Department and Head Office on staff non-attendance from work.
  • Assist CUO in handling all matters concerning retrocession, budgeting and personnel functions of the Underwriting Department.

Official Travel
  • Handle official travel arrangements for the CUO including flight, hotel reservations and visa applications.
  • Observe the CUO’s travel entitlements when arranging flights and hotels for his official trips as stipulated in the Scheme of Service and inform him accordingly should the rates are higher than the Company’s provision and to require the Chief Executive Officer’s further approval.
  • Ensure that all official travel is arranged through the Company’s approved travel agents.
  • Advise on visa requirements and arrange to obtain the required visas from the embassies on a timely basis.
  • Arrange for the purchase of foreign currencies/travellers’ cheques.
  • Advise on health requirements for the countries to be visited.
  • Inform heads of other Departments of the travel schedule of the CUO.
  • Prepare the travel itinerary for the CUO.
  • Inform Head Office on travel arrangements of the CUO for the Group Travel Insurance Policy updating purposes.

Collation of Information
  • Assist the CUO in obtaining and collating financial information for the preparation and reporting of Departmental financial KPIs.
  • Collate appraisal / performance management review of all underwriting staff for review by the CUO.
  • Assist the CUO in obtaining and preparing statistical and financial information used in the preparation of budgets, for retrocession, balanced scorecard, risk register, submission to rating agencies and reporting.
  • Assist the CUO in the co-ordination of Departmental Business Resumption Plan.
  • Maintain an effective system for the receipt/transmission of email messages and routing of same to the respective members of the Department’s Senior Management and other personnel in the Underwriting Department.
  • Ensure hand-delivered items are properly acknowledged in either a duplicate of the letter or in the despatch book.
  • Ensure the timely posting / delivery of outgoing mail / packages.
  • Maintain and update the master record of the addresses, telephone and facsimile numbers, websites and e-mail addresses of the Company’s business partners.
Position Title: EXECUTIVE, UNDERWRITING

Reporting to: Head of Division, Underwriting

JOB REQUIREMENTS
  • Bachelor’s degree in any related field or Diploma in a related field is a minimum.
  • Have a minimum of 2 years of relevant working experience in the related function.
  • Required Skill(s):-
    • Data entry in any backend reinsurance support, including knowledge of types of the treaty and facultative contracts.
    • Intermediate level of Excel with the usage of pivot tables, pivot charts, and the ability to extract data from our internal booking system.
  • Works well in teams internally (within the division) and externally.
  • Acceptable communication skills (written and verbal) – a clear articulation of ideas presented.
  • Attention to details and good judgement.

JOB DESCRIPTIONS

Underwriting Support
  • Assists in pre-underwrite treaty risks for the division with the preparation of statistics.

People Management
  • Supervise subordinates’ day to day activities.

Training
  • Attend training periodically internally and externally.

Marketing
  • Assists in administering marketing efforts for the division.

Portfolio Management
  • Ensuring correct data entry for the division by reviewing exception reports and rectifying data errors.

Strategy Construction and Execution
  • Assists in providing administrative support to the construction of the strategy, executing and monitoring business plans.
  • Contributes to continuous process improvements to achieve higher operational efficiency.
Position Title: HEAD OF INTERNAL AUDIT

Reporting to: Audit Committee Chairman

JOB REQUIREMENTS
  • Candidate must possess at least 5 years of working experience in the related field.
  • Required Skill(s): A tertiary qualification, basic degree or professional qualification in Accountancy, Finance, or related discipline (applicants with qualifications in insurance are strongly encouraged to apply).
  • Preferably Manager specialized in Finance – Audit/Taxation or equivalent.

JOB DESCRIPTIONS
  • To prepare the annual Audit Plan.
  • Develop, revise and update Audit Programs.
  • Plan and organise the audits of auditable entities within relevant entities within Labuan Reinsurance and other special assignments as and when required to do so.
  • Develop and modify the Audit Programs where necessary.
  • Perform any other duties as and when assigned by Management.
Position Title: EXECUTIVE, GL & NON-TRADE OPERATIONS

Reporting to: Manager, GL & Non-Trade Operations

JOB DESCRIPTIONS
  • To handle overall accounts administration matters, including full set accounts, monthly management and financial year-end accounts and other relevant reports of the Group of Companies.
  • Responsible for the day-to-day operational matters of the accounts department and any other related duties that may be assigned from time to time by the management.
  • Handle banking matters, daily cash book /cash flow.
  • Record all the money received from broker based on daily bank statement to raise the Official Receipt.
  • Journalised all the payroll & Staff Claims into Payroll related once receive the summary payroll from HR department.
  • Prepare month-end closing schedules and reconciliations.
  • Working with the various departments on any asset acquisition, disposal, tagging and asset sighting in ensuring that the Company’s records are updated.
  • Assist in monthly management reporting and analysis. Monitor and verifying the daily operating matter on the compliance of Company’s internal control and procedure and accounting policy.
  • Liaise with Head Office, Financial Institution, Auditors, Tax Agent, company secretary and other Statutory Bodies on accounting and financial related matters.
  • Responsible to monitor the Company’s daily cash flow position.
  • Monitor and verifying the daily operating matter on the compliance of Company’s internal control and procedure and accounting policy.
  • Any ad-hoc assignment.
Position Title: ADMIN COORDINATOR, HUMAN RESOURCE & ADMINISTRATION

Reporting to: Vice President, Human Resource & Administration

JOB REQUIREMENTS
  • Certificate/Diploma in any related field.
  • Have a minimum of 1- or 2-year relevant working experience in the related function.
  • Possess knowledge/skills in MS Office, Telecommunication – professional phone etiquette, Front Office, Driving License B2 and D, manage task route.
  • Flexible in managing time, work and other matters.
  • Exceptional administrative skills.
  • Display good computer literacy skills (applicable for desk job).
  • Pleasant personality and communication skills.

JOB DESCRIPTIONS

Front Office and Public Relations
  • Answer and route incoming calls, take messages, and make outgoing calls for Co-located Office staff.
  • Greet and receive visitors/guests and attend and direct them accordingly.
  • Participate in corporate/staff activities.
  • Mails/documents/couriers management.
  • Ensure adequate stock of postage stamps and envelopes.

Office Administration
  • Maintaining an adequate stock of stationery including the inventory.
  • Issuing office stationery to staff.
  • Assist in physical asset inventory count and disposal of fixed asset.
  • Maintain the company’s internal phone extension and update on a timely basis.
  • Assist in preparation of internal meeting.
  • Coordinate meeting room’s booking.
  • Assist the needs of stakeholders (admin-related) in order to ensure their seamless and positive experience.
  • Ensure the filing system is in order on a timely basis.
  • Assist in the renewal of Company’s vehicle insurance & road tax.

Despatch
  • Ensure that all Company mails/documents are despatched on a timely basis and are acknowledged by the relevant parties.
  • Ensure that collection of mails/documents/items from Directors’ offices, clients, and/or other related parties are carried out on a timely basis.
  • Ensure that the despatching of the Company’s mails/documents via post / registered mail is carried out on a timely basis.
  • Manage maintenance for motorcycle.
Position Title: Clerk / Office Assistant

Duration: 6-month contract basis

JOB REQUIREMENTS

  • High School diploma is required, more education and experience is generally preferred.
  • Basic knowledge of accounting procedures and principles.
  • Ethical behaviour when dealing with sensitive financial information.
  • Commitment to working efficiently and accurately.
  • Exceptional verbal and written communication skills.
  • Courteous, professional manner, motivated and positive.
  • Computer literacy, strong excel skills and reconciliation, experience with accounting software may be required.

JOB DESCRIPTIONS

  • Assist in MFRS 9 project
  • Compilation, computation, and extraction of data from core insurance system
  • Assist in update and submission of regulatory reports to LFSA
  • Posting and reconciliation of general ledgers
  • Coordinate with inter-department on information required
  • Perform UAT and test script
  • Trouble shooting for post implementation issues
  • Adherence to deadlines
  • Ad-hoc activities when required from time to time
  1. Based at the Head Office (Labuan)
Position Title: EXECUTIVE, CLAIMS & RETROCESSION RECOVERY

Reporting to: Assistant Vice President, Claims & Retrocession Recovery

JOB REQUIREMENTS
  • Bachelor’s degree in any related field.
  • Have a minimum of 3 to 5 years of relevant working experience in claims-related function / Loss Adjusting / Insurance Broking / Reinsurance Claims / Technical Accounts / Insurance Credit Control Department.
  • Required Skill(s): Insurance or Reinsurance claims handling experience/expertise, familiar with facultative and treaty claims.
  • Self-starter and work independently on projects, tasks and learning.
  • Exceptional communication skills (written and verbal).
  • Attention to details and good judgement.
  • Team player.

JOB DESCRIPTIONS

Claims Processing
  • To check against policy records, ensure the risk is covered and acknowledge the same.

Data Entries into SICS System
  • Ensure that loss reported is captured and booked into SICS Claims.

Reporting
  • Assist the supervisor in the preparation of various reports for Management updates.

Treaty Administration
  • Administration works related to treaty claims and filling the treaty slips.

Departmental System Administration
  • Handle day-to-day SICS administration works, accessibility of the system, book and closures.

Departmental Filing
  • Ensures all files (physical or electronic) are concisely labeled and maintained.

General
  • To relive Deputy Manager/Manager duties and to administer the day-to-day claims department function.
Position Title: Executive, Technical Account
Reporting to: Manager, Technical Account

JOB DESCRIPTIONS

Technical Accounting
  • Verify Treaty statements to ensure agreement to underwriting terms.
  • Verify arithmetical accuracy of treaty statements.
  • Ensure the process of Treaty entries complies with the procedures laid down in the Procedural Manual of the Accounts Department.
  • Monitor the timely submission of Treaty statements by Brokers and Ceding Companies.
  • Monitor the timely receipt of credits for cash calls (proportional treaty). Follow up on all outstanding cash call credits.
  • Monitor the timely release of reserves for premiums and claims. Follow up on outstanding releases.
  • Assist in following up all outstanding matters of the Company’s Treaty business.
  • Liaise with the Underwriting Department on all matters of the Company’s business.

Supervision
  • Supervise subordinates on data entry tasks.
  • Delegate work to junior staff assigned to Treaty Accounting functions.
  • Ensure accuracy and timeliness of all entries made by subordinates in the new Underwriting system.

Management Reports
  • Assist in preparing reports and underwriting statistics for monthly/quarterly reporting to Management.
  • Assist in the preparation of ad-hoc reports for Management and/or regulators.

Credit Control
  • Assist in Credit Control and act as Account Handler in reconciling Account Statements and requests for settlements.
  • Assist in Credit Control in following up on outstanding issues of specific accounts.
Position Title: CLERK, ADMIN COORDINATOR

Reporting to: Head of Human Resource & Administration

JOB DESCRIPTIONS

Front Office and Public Relations

  • Answer and route incoming calls, take messages, and make outgoing calls for Co-located Office staff.
  • Greet and receive visitors/guests and attend and direct them accordingly.
  • Participate in corporate/staff activities.
  • Mails/documents/couriers management.
  • Ensure adequate stock of postage stamps and envelopes.

Office Administration
  • Maintaining an adequate stock of stationery including the inventory.
  • Issuing office stationery to staff.
  • Assist in physical asset inventory count and disposal of fixed asset.
  • Maintain the company’s internal phone extension and update on a timely basis.
  • Coordinate meeting room’s booking.
  • Assist the needs of stakeholders (admin-related) in order to ensure their seamless and positive experience.
  • Ensure the filing system is in order on a timely basis.
  • Assist in the renewal of Company’s vehicle insurance & road tax.
  • Supervise Vendors/Suppliers when carrying out works in the office during and/or after office hours.
  • Assist the coordination of the Company’s meetings (including the preparation of refreshments) as and when required.
  • Assist the Administration Executive in sourcing quotations from Vendors/Suppliers.
  • Administer the Medical Leave records for the staff (HO). To align with CLO.
  • Assist the Administration Executive to liaise with the Landlord office renewal.
  • Assist the Administration Executive in identifying and tagging the Fixed Assets (non-IT) at the Head Office.
  • Assist the Administration Executive in checking & compiling the invoices for payment processing.
  • Upkeep and maintain the stock records for office stationery, fixed assets (non-IT).
  • To liaise with the building maintenance for any complaint on the fittings.

Despatch
  • Driver/despatching (as and when required).
  • Ensure that all Company mails/documents are despatched on a timely basis and are acknowledged by the relevant parties.
  • Ensure that collection of mails/documents/items from clients, and/or other related parties are carried as and when required.
  • Ensure that the despatching of the Company’s mails/documents via post/registered mail is carried out on a timely basis.
  • Manage maintenance for the Company’s vehicles.
  • Ensure that the Company vehicles are warmed-up (as guided by the Duty Roster) and vehicle arranged for service whenever scheduled.
 

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